At BIG Services we apply the following key principles to our projects and service commitments. We view these operating principles as critical to our success and applicable to every project and scope of work we perform. Focusing on these principle's provides our team a platform to perform at the highest level while servicing our project responsibilities.

Planning
We plan our work and document our plan in our Project Execution Plan (PEP).We develop a project execution plan for each and every project to identify all aspects of the projects and develop a specific, detailed plan to complete each project.

Communication
Proactive communication is critical to our success and practiced throughout all levels of our organization. We conduct meetings at all phases of the project to flush out issues and mitigate potential problems. We report all activities accurately and timely to allow for all stakeholders to be informed as needed to communicate and respond to all issues.

Attention to Detail
We pay attention to all details related to our activities. Working in an active facility environment requires that all details are uncovered and attended to in order to keep our projects on schedule and to keep all people involved in our projects safe. We typically work at night and on a short schedule. Attention to details is critical to our success and ability to complete our scope of work in a timely and professional manner.

Execution / Quality Control
We Staff our projects with a professional superintendent and the proper personnel and subcontractors to perform our work as planned. All personnel and subcontractors are prequalified and provided detailed plans and schedules to execute in a timely and professional manner. We go through excruciating detail to prepare for execution and make sure we have the proper resources in place to execute our plans accordingly. We implement a quality control program specific to each project to ensure all aspects of project meets our high quality standards.